Crown Coins is a relatively new online casino that has been making waves in the industry with its vast selection of slot games and generous bonus offers. In this review, we’ll delve into every aspect of Crown Coins to give you an informed decision about whether or not to sign up.

Brand Crown Coins online casino Overview

Crown Coins was launched in 2018 by a team of experienced gaming enthusiasts who wanted to create a platform that would cater specifically to players’ needs and preferences. The brand’s name is derived from the idea of "crowning" itself as the premier online casino destination, and its logo features an elegant crown symbol surrounded by stars.

Headquartered in Malta, Crown Coins operates under a license issued by the Malta Gaming Authority (MGA), which ensures that all games are fair, secure, and regularly audited. The platform is owned and operated by Dots Bet Ltd., a company registered on the island of Malta, with a business address at 14, Strait Street.

Registration Process

Signing up for Crown Coins is an effortless process that requires only basic information from new players. To create an account, follow these steps:

  1. Go to the website and click on "Register" in the top-right corner.
  2. Fill out the registration form with your name, date of birth, address, phone number, email, username, and password.
  3. Confirm that you’re at least 18 years old (or the age of majority as per your jurisdiction) and agree to terms and conditions.
  4. Verify your email account by clicking on a link sent to you.

Account Features

Once logged in, players can explore various features within their Crown Coins account:

  1. Player Profile : View or edit personal information, including name, address, phone number, and email address.
  2. Deposits & Withdrawals : Manage payment methods, check transaction history, and set deposit limits.
  3. My Games : Access your gaming activity history, track wins, and monitor losses.
  4. Promotions : Browse active promotions, including bonus offers and tournaments.

Bonuses

Crown Coins boasts a variety of bonus offerings to new players and loyal customers alike:

  1. Welcome Bonus Package : A 5-stage welcome offer worth up to €500 in deposit bonuses (100% on first deposits) with a match percentage decreasing by 10 for each subsequent stage.
  2. Daily Spins & Reels : Rotate wheel for daily bonus opportunities, ranging from free spins to high-stakes tournaments.
  3. Tournaments : Regularly scheduled competitions where players can win real money by achieving leaderboard positions.

Payments and Withdrawals

Crown Coins offers an array of payment methods to cater to diverse player needs:

  1. Credit/Debit Cards : Visa, Mastercard, Maestro
  2. E-Wallets : Skrill (Moneybookers), Neteller, Trustly
  3. Bank Transfer
  4. PayPal

All transactions are encrypted and secure using 128-bit SSL encryption.

Withdrawal limits depend on the chosen payment method:

  1. E-Wallet transfers have a minimum withdrawal limit of €20.
  2. Credit/Debit card withdrawals start at €50 (for Visa/Mastercard) or €100 (Maestro).
  3. Bank transfer and PayPal transactions begin with a minimum withdrawal amount of €10.

Game Categories

Crown Coins boasts an impressive library of games divided into categories:

  1. Slots : Progressive jackpots, classic slots, video slots, 243 ways to win games, etc.
  2. Table Games : European Roulette, French Roulette, American Blackjack, Baccarat, Poker, etc.

Software Providers

Crown Coins is powered by a diverse range of reputable game development studios:

  1. NetEnt : Classic slot providers with an extensive portfolio (e.g., Starburst, Gonzo’s Quest)
  2. Microgaming : Developers behind progressive jackpots like Mega Moolah and Major Millions
  3. Play’n GO : Manufacturers of modern slots like Reactoonz, Book of Dead

Mobile Version

Crown Coins is optimized for mobile devices (iOS/Android), offering seamless gaming on the go.

  1. Simply log in using your regular account credentials.
  2. Browse available games or access favorite titles via the "My Games" section.
  3. Enable notifications to stay informed about promotions and updates.

Security & License

Crown Coins prioritizes player security:

  1. 128-bit SSL encryption : All data transmission is encrypted for protection against unauthorized access.
  2. MGA license : Crown Coins operates under a fully valid MGA gaming license (#39435).
  3. Regular audits: Fairness, randomness and performance are regularly audited to ensure high standards.

Customer Support

The support team at Crown Coins can be reached via:

  1. Email : support@crowncoins.com
  2. Phone (available Monday to Friday): + 356 (212) 30200
  3. Live Chat: accessible from within the site’s help section

Support agents are available between 08:00 – 17:00 CET.

User Experience

Crown Coins features an aesthetically pleasing user interface:

  1. Clean and modern design.
  2. Easy-to-use navigation menus for rapid access to game categories and bonuses.
  3. Live Tournaments leaderboard, keeping players informed about ongoing competitions.

However, certain areas require improvement:

  1. Minor issues with page loading speeds observed during review.
  2. Could benefit from improved mobile gaming interface experience (minor pixel density inconsistencies).

Performance

Crown Coins has demonstrated steady growth in player retention and conversion rates since its launch.

  1. New player activation rate remains healthy at 3%.
  2. Monthly active users have increased to approximately 75,000 players.
  3. Overall betting volume continues to rise each month.

Despite some minor issues with loading speeds on desktop, Crown Coins stands as a solid choice for online casino enthusiasts seeking variety and excitement in their gaming experience. With competitive bonuses, seamless mobile optimization, excellent security, and customer support, this platform aims to fulfill its mission of "crowning" itself the leading destination for players worldwide.

Overall Analysis

Based on our assessment, we believe Crown Coins has made significant strides in addressing several key areas that contribute to a successful online casino experience. With room for minor improvement (addressed above), we anticipate continued growth and retention within this sector.

Keep an eye out as new updates roll out to maintain user satisfaction standards across multiple platforms: mobile, desktop, iOS, Android. Crown Coins remains an attractive destination in the competitive world of iGaming, promising both established players and newcomers alike exciting rewards for exploration and gameplay throughout their site.